General Terms and Conditions and Privacy Policy

The use, booking and registration on the Moonluza website means unconditionally that these General Terms and Conditions have been read and accepted by clients.

The client declares that, at the time of a request or booking, they are of legal adult age (18 years old).

Privacy Policy and Personal Data Protection

Assuming the commitment to comply with the General Data Protection Regulation (GDPR) of the European Parliament and of the Council scheduled to take effect on May 25, 2018, we wish to ensure that your Privacy and Personals Data protection is a particularly high priority for us.

Personal data is collected and treated by Moonluza or by third parties (as in case of the invoicing using the system provided by SAGE or of the sending of Newsletter using the system by MAilChimp) for purposes of provision of the requested services and used and applied exclusively for clearly intended motives.

According to the Regulation we understand under the Data treatment ‘any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction’.

Personal Data collected by us, according to the purpose or application, may include:

  1. Name, surname, address and fiscal identification number/Tax payers number in case of invoicing. This data is registered in the official invoice system provided by SAGE according to the standards and applicable law, which Privacy and Data Protection Policy is very clear.
  2. Name, surname, country of origin, in same cases the address, email address, information regarding food restrictions or any others (ex. regarding mobility, if client considers them important and necessary for the correct provision of services by Moonluza) in case of registrations and applications for projects/events organized by Moonluza.
  3. Name (or other denomination) and/or email address for subscribing to our Newsletter, being this data treated both by Moonluza and MailChipm platform.
  4. Various personal data which may result/be included in the required texts translations (only in the following combinations: PL – PT, PT – PL) required by clients and other entities. In these cases, right after the delivery of the translation all this data is destroyed.

Email addresses collected during the services provision or subscription to the Newsletter may be used for marketing and publicity purposes, being that they can be removed at any time, after such request or by choosing to unsubscribe (in case of the Newsletter).

Images and photos used on our Website, Facebook page or Youtube Channel are published after the consent by the participants of the specific event/project to which these images refer.

Moonluza commits itself to protect all personal data by means of security measures, legally available, that guarantee its safety, avoiding it to be damaged, altered, destroyed or disclosed to unauthorized third parties.

In case of doubt or any questions regarding your personal data protection by Moonluza, please do not hesitate to contact us to: info@moonluza.pt