Moonluza liability is limited, in accordance with applicable law.

Should circumstances arise that force the client to place a complaint, it should be done in written form and sent accompanied by a document confirming their participation in the project/event to which the complaint refers, to the following email address of Moonluza: under the subject: complaint

or by registered post to the following address:

Moonluza, Unipessoal, Lda,

Rua das Hortenses 71, Casa da Encosta

2765-068  Estoril,


with the subject complaint, within 40 days after the realization of the project.

The deadline for answering the complaint/s is within 30 days from the date of the receipt of the notice. Complaints referring to circumstances beyond the company’s liability will not be answered.


Applicable Law

The law applicable is Portuguese law.